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Mental Health Reform would like to speak to people about their experiences of making complaints or having wanted to make complaints about the Irish Mental Health Services from 2006 onwards.
We are holding confidential interviews with a small number of people in contact with the services since 2006 to document personal experiences of making complaints. The purpose of the interviews is to explore how the process impacts on people and to identify any gaps in the current complaints procedures. The interviews will then be transcribed anonymously and a case story drafted for participants to review and amend as they wish. Anonymous case stories will be published with participants' consent on Mental Health Reform’s website in the future and will contribute to the development of advocacy materials necessary for submissions to Government and mental health service providers. Participation is entirely voluntary and people can withdraw at any stage as they choose. Anyone who has had contact with the services whether directly or as a family member, an advocate or a staff member can participate.
If you would like to take part, it is important to understand the nature of the project and what it involves as fully as possible beforehand. The information sheet explains the project and involvement in detail. We would love to talk to anybody who is interested in participating in the project. Call the interviewer, Fionn Fitzpatrick or the project supervisor, Shari McDaid for more information on 01-6121422 or email us in confidence: ffitzpatrick@mentalhealthreform.ie or smcdaid@mentalhealthreform.ie and we will be in touch directly.
Thank you for your support.
